Shipping policy
At DormDoc College Medical Kit, we know that when you order a first aid kit, you want it to arrive quickly and reliably. Here's everything you need to know about our shipping process.
Order Processing
Orders are processed within 1-2 business days of purchase. You'll receive a shipping confirmation email with tracking information once your order has shipped. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Options & Delivery Times
We currently ship to addresses within the United States. Delivery estimates below reflect transit time after your order has been processed and shipped:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Economy | 5-8 business days | Free |
| Standard | 3-4 business days | $4.00 |
| Express | 1-2 business days | $12.00 |
All orders qualify for free Economy shipping, no minimum purchase required.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Restrictions
At this time, we're only able to ship within the 50 U.S. states and do not offer international shipping. We apologize for any inconvenience and are working to expand our shipping options in the future.
Delayed or Lost Packages
While we work hard to ensure timely delivery, delays can occasionally occur due to carrier issues, weather, or high order volume. If your package is significantly delayed or you believe it may be lost, please reach out to us through our Contact Us page and we'll help track it down.
Questions?
If you have any questions about your order or our shipping process, feel free to contact us, we're happy to help.